Service Details

Please verify that you have the Device Unlock app on your device, connect to Wi-Fi and press Permanent unlock. If you get the message “Unlock Failed.This mobile wireless device is not eligible for unlock...." than your phone will be unlocked with this service, if get any other message please contact us before buying this.No refund for messages like "Unable to connect to the server" or "Server not responding."

Once the unlock request is processed, customer needs to

1. connect phone to wifi

2. go to play store and install "Device Unlock" app from tmobile.

3. open app and select "Permanent Unlock"

Phone will check status from server and reboot.

• NO VERIFICATION WILL ACCEPT 7DAYS AFTER THE RESULTS 

In case the  unlock is still not working,and is showing after you press Permanent Unlock button the message "“Unlock Failed.This mobile wireless device is not eligible for unlock...."

Please press the "Verify"  button next to the imei and imei fill be fixed in max 3 days.

In case that even verification will not work, in order for the supplier to refund,please provide a video proof posted on YouTube showing :

- IMEI of the Phone (*#06#)

- Error while using Device Unlock App (must show "Not Eligible for Unlock")

- Open a browser and look in google for "date time est"